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Home » Return & Refund Policy

Our Return & Refund Policy Is Simple

 

We want you to be 100% satisfied with your purchase from It’s 4:20 Somewhere.  If for any reason your are not satisfied with your purchase, we will do whatever it takes to make things right.

Please contact us first if there is any type of problem with your order.

If your product arrives damaged or is not as stated on our website.  Just use our contact us form and let us know.  Make sure to include your order number.  You have 15 days after receiving your order to make a request.

  • If your order does arrived damaged (this would be a rarity), after contacting us, please contact the carrier also.  Any claims have to be initiated on the delivery end (we’ll gladly do that for your if you want).  Keep the shipping box, damaged item(s) and packing material intact in case the carrier wants to inspect it.  We will then re-send your damaged items.
  • Your order arrived safely, but depending on the nature of the issue (nothing wrong with the product, changed your mind, buyer remorse, etc.), we will ask you ship the product in question back to us before issuing your refund.  Items must be new and unopened without any protective seals broken (if applicable).  A 15% re-stocking fee may apply.  You must contact us for a RMA number (Return Merchandise Authorization).  You will have to include this number on the outside of your package when returning.  We cannot accept any returns without an RMA number.
  • Either way, we’ll make the return/refund process as easy as possible.

NOTE: We cannot accept any used product for returns.  There are no exceptions to this rule.

If you have any questions or need to initiate a return, please click here to use our contact us form.

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No-Hassle Lowest Price+ Guarantee

 

Did you find the same item at a better price somewhere else? It happens sometimes. But no worries, we’ll gladly beat the competitors price by 5%. That happens, too.

 

All Items

We don’t limit our Lowest Price Guarantee to certain items or brands. Every item on our website qualifies for our Lowest Price Guarantee.

 

Found at Competitors

To be eligible, the item should be available from any online U.S. retailer. Brick and mortar shops only do not qualify unless they have an eCommerce website listing the same item.

 

Identical and Available

Both items (ours and the competitor’s) should be exactly the same and currently in stock. Some online shops sell cheap imported knockoffs claiming to be the legitimate original, these items will not qualify.

 

So you found an item for less? Here’s what to do:

Purchase the item on our website.

Contact our customer service and let us know where you found the lower price. You must include the url link to the item from the competitors website. We will then verify the price. Once we verify the item, availability and price, we will immediately refund you the difference plus 5%. No hassles, no BS, no excuses, done!

 

Our transparency statement

Shipping charges will factor in if applicable. For example, if our price is $25 with free shipping and their price is $20 plus $5.00 shipping, the net cost to you is the same, $25. In this case, there would be no price to beat since the overall cost to you would be the same. Don’t be fooled by the other guys that claim to have a low price, only to find out it’s not so low when they add S/H at checkout. Please note that any coupons or special offers will be factored into the final price before any price match is honored.

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